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Alleviate the time-consuming tasks that impede your organization’s ability to reach its full potential. We can rebuild your membership, responsibly manage your finances, coordinate meetings and events and provide leadership on strategic planning.


AIM is in the business of creating long-term relationships based on trust, quality and reliability, not grandstanding our worth. We understand it can be difficult for some associations to partner with an outside management company, which is why protecting your brand and independence is our top priority.


Today’s associations and non-profits are juggling increased workloads against diminishing resources. AIM provides a talented team of professionals who are familiar with your industry—all for a reasonable fee. You’ll expand your professional expertise, leading your organization to greatness.

How? We understand how difficult it can be for some stand-alone associations to partner with an outside management company, which is why protecting your brand and independence is foremost when customizing a plan to meet your organization’s unique needs.

AIM’s best-in-class team of professionals is supported by a state-of-the-art infrastructure fully equipped with well-appointed conference and meeting spaces, an A/V suite, a catering kitchen, and a 125-space parking lot—all within minutes of downtown Harrisburg, PA.

Our services aren’t limited to brick and mortar, however. From governance and strategic planning, to customer service and financial management, AIM is here to create a service plan that preserves your autonomy and grows your organization.


AIM offers six specialized yet affordable approaches to servicing the unique needs of your association, professional society or nonprofit organization. Each is supported by a team of friendly professionals who hold degrees in their fields and have decades of experience in association management.

Relationship Management
Establishing a good first impression with clientele and then continuing to strengthen those relationships is crucial to the success of any organization. That’s why AIM’s “Solutions Center” will work as hard as you do to respond to customer needs in a timely and professional manner.

Phones are promptly and courteously answered by people, not plugged in voice recordings—just one of the ways in which we demonstrate our strong commitment to personal service.

You are a customer as well and deserve our best effort. We guarantee you’ll be more than satisfied with our rapid and professional response rate, as well as our attention to detail and commitment to getting the job done right, the first time.

What can AIM do to enhance your organization’s governance and management systems?

  • Customer Service
  • Contracts and Bylaws
  • Written and e-Correspondence
  • Database Maintenance and Analyses
  • Applications and Renewal Notices
  • Corporate Records
  • Agendas, Minutes and Financial Reports
  • Membership Directories
Meetings & Events
Anyone who has ever coordinated group gatherings knows it’s more than just a meeting. It’s got be a seamless coming together of function, space, time, travel, schedules, food, technology, finances, and communication. And add to that, an enjoyable and worthwhile experience for both attendees and the host organization.

AIM’s headquarters in Lemoyne, PA (just 2.0 miles from the State Capitol) is a full-service, beautifully appointed, 15,000 square foot facility, fully equipped with well appointed conference and meeting spaces, free Wi-Fi, an A/V suite, a catering kitchen, and a 125-space parking lot—all within minutes of downtown Harrisburg, PA.

Our services aren’t limited to brick-and-mortar, however. AIM’s buying power extends nationally, connecting clients with cost-effective, high-quality venues designed to ensure the success of your meeting, convention, trade show or special event.

Need a space for your next gathering? We’ve got you covered.

  • Board Meetings, Conventions, Trade Shows
  • Banquets/Award Ceremonies
  • Training and Leadership Development
  • Golf Outings and Fundraisers
  • Press Conferences
  • Webinars
Executive Search Solutions
There are many qualified candidates who can lead your organization; there is only one who will do it best. AIM can find the right candidate for your organization.

In addition to its quality association management, AIM offers executive search solutions. AIM applies its association knowledge and experience to find the executive officer who is the right fit for your association’s needs.

AIM offers an executive search package that fits the requirements and budget of any association. Our services provide your association with resources with which your search committee can manage the search process or offers the elements.

Investing in the future leader of your organization is one of the most effective ways to improve the effectiveness of your association. When you have the right person leading the way, the rest of the organization will follow.

Financial Management
Trust is the core of AIM’s approach to financial management. We know our clients have earned every dollar and we are committed to protecting and properly allocating those assets to the maximum advantage of each client. It is our job to ensure your organization experiences continued financial health through sound accounting practices, and we take that responsibility seriously.

AIM’s team of financial experts is led by Chief Financial Officer Jim Antonio, CPA, CMA, and MBA (a 30-year career professional recently nominated for “CFO of the Year” by Central Penn Business Journal). Jim is supported by a team of experienced financial administrators with longstanding service records, and together has skillfully managed assets totaling more than $10 million and budgets in excess of $6 million.

Trust in AIM for all of your financial management needs.

  • Dues Management
  • Payment Processing and Invoicing
  • Financial Reporting
  • Audits and Budgets
  • Strategy and Consulting
Strategic Planning
Can your company be more focused? Is your future well defined? It’s sometimes a big challenge for smaller organizations to dedicate time and staff to long-term, even short-term, strategic planning when the demands of daily business take precedence…and that’s understandable.

AIM can help set the direction of your organization based on your vision, values, current and forecasted resources, and your dreams. We’ll map out the how and when for successfully integrating those strategies into the overall culture of your organization in attainable steps. And if you need us, AIM will be there to design and execute each objective.

Look to AIM for all of your strategic planning needs.

  • SWOT Analyses (Strengths, Weaknesses, Opportunities, Threats)
  • “Sacred Cow BBQ”
  • Mission and Vision Statements
  • Critical Issues Analyses
  • Market Analyses
  • Goal Setting
  • Implementation Strategies
  • Review and Evaluation
Project Management
Did you know that more than half of all projects are late, over budget or have a less than expected outcome? Our “reality check” system details every step of the project management journey which helps both AIM and its clients identify and overcome pitfalls before they happen. Along the way, an advisor will oversee your project from start to finish, collaborating and communicating with you as needed, and ensuring the job is brought to fruition according to expected outcomes.

Add value, strength and stability to your organization by partnering with AIM on your next project.

  • Membership Development and Retention
  • Database Management
  • Election Coordination

Resident experts in all things association and non-profit.

AIM is deliberate in all of its endeavors but never more than when it comes to hiring the right people. We intentionally seek team members who will earn trust, deliver outstanding quality, and build long-term relationships with our valued clients.

Jennifer Shockley, CAE

Jennifer Shockley, CAE

Executive Director


Katina Madianos Fiore

Katina Madianos Fiore

Association Services Manager

Harry Young

Harry Young

Association Services Manager

Leah Krnjaic, CAE

Leah Krnjaic, CAE

Chief Operating Officer

Jim Antonio, CPA, CMA

Jim Antonio, CPA, CMA

Chief Financial Officer


Kevin Juliano, CAE

Kevin Juliano, CAE

Digital Director

Leigh Hart

Leigh Hart

Finance Assistant

Alexandra Janney

Alexandra Janney

Program Associate


Association Independent Management (AIM)
500 North 12th Street, Suite 110, Lemoyne, PA 17043