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Association Independent Management

Association Independent Management (AIM) is a Pennsylvania-based association management company (AMC) that offers specialized, cost-effective, approaches to servicing the unique needs of associations, professional societies or nonprofit organizations.

GROW YOUR ASSOCIATION

At AIM, we have the resources and tools to enable your association to advance forward. From governance and strategic planning to customer service and sound financial management, AIM is here to create a service plan that preserves your autonomy and grows your organization. In partnership with your board of directors and volunteers, we will work proactively to lead the initiative on projects and events that are integral to association operations, while maintaining focus on the organization’s mission, strategic goals and resources.

MAINTAIN YOUR INDEPENDENCE

AIM is in the business of creating long-term relationships based on trust, quality and reliability, not grandstanding our worth. We understand it can be difficult for some associations to partner with an outside management company, which is why protecting your brand and independence is foremost when customizing a plan to meet your organization’s unique needs.

MAXIMIZE YOUR EFFICIENCIES AND RESOURCES

Today’s associations and nonprofits are juggling increased workloads against diminishing resources. AIM can provide your organization with a talented team of professionals with extensive years of experience in nonprofit and association management. Our team members deliver outstanding customer service and can provide recommendations on how to best maximize your resources while curtailing expenses. It is all about the individual organizations we serve.

AIM, a limited liability corporation, is owned and backed by the Pennsylvania Association of Realtors®, which has been providing association management to its members for over 100 years and delivering the quality of service you would expect from such longevity. Created in 2012, AIM operates utilizing the industry’s best practices and tailors our services to suit your needs. We strive to provide exceptional customer service to each of our clients and work in partnership to make sure that we consistently exceed their expectations.

AIM offers five specialized, yet affordable, approaches to servicing the distinctive needs of your association, professional society or nonprofit organization. Each is supported by a team of experienced professionals who hold degrees in their fields and have decades of experience in association management.

See how AIM helped organizations succeed in 2021. Download the 2021 AIM Annual Report.

Leadership, Governance and Membership Support
Establishing a good first impression with clientele and then continuing to strengthen those relationships is crucial to the success of any organization. AIM professionals are committed to working with our clients to grow their organizations in accordance with their policies and strategic plans. In addition to providing day-to-day management, strategic plan implementation, membership support and financial administration, AIM also provides governance oversight and recommendations for building a strong organizational structure. We strive to provide exceptional customer service to each of our clients and work in partnership to make sure that we consistently exceed their expectations.
Meetings and Event Management
Anyone who has ever coordinated group gatherings knows that it’s more than just a meeting. Truly exceptional events are a seamless coming together of function, space, time, travel, schedules, food, technology, finances and communication. And add to that, an enjoyable and worthwhile experience for both attendees and the host organization.

AIM’s meeting planning connections extend nationally, connecting clients with cost-effective, high-quality venues designed to ensure the success of your meeting, convention, trade show or special event whether in-person or virtual. Our team also works to build successful relationships with your vendors and sponsors.

Financial Management
Trust is the core of AIM’s approach to financial management. We know our clients value their financial resources and we are committed to protecting and properly allocating those assets to the maximum advantage of each client. It is our job to ensure your organization experiences continued financial health through sound accounting practices, and we take that responsibility seriously.

AIM’s team of financial experts is led by a chief financial officer supported by a team of experienced financial administrators with longstanding service records, and together has skillfully managed assets totaling more than $10 million and budgets in excess of $6 million.

AIM has a proven track record of significantly increasing client revenue and assets utilizing industry best practices, curtailing unnecessary client expenses, implementing cost-effective procedures, increasing membership dues and other sources of income.

Strategic Planning
Can your organization be more focused? Is your future well defined? It is sometimes a big challenge for smaller organizations to dedicate time and staff to long-term, even short-term, strategic planning when the demands of daily business take precedence, and that’s understandable.

AIM can help set the direction of your organization based on your vision, values and current and forecasted resources. We will help your leaders define how to successfully integrate those strategies into the overall culture of your organization in attainable steps. And if you need us, AIM will be there to design and execute each objective.

Communications and Public Relations
Add value, strength and visibility to your organization by partnering with AIM on your communications strategies. Effectively communicating your message to your members, potential members, partners, sponsors and others is absolutely necessary for any organization but it can be very time consuming. AIM staff has extensive experience in marketing events using various communication methods, all while respecting and adhering to an individual organization’s branding and style. We provide guidance on website design and functionality, while maintaining your website as a resource to members and visitors. We use the latest technology to provide the most efficient delivery of your messages to multiple audiences through your social media channels.

Resident experts in all things association and non-profit.

AIM is deliberate in all of its endeavors but never more than when it comes to hiring the right people. We intentionally seek team members who will earn trust, deliver outstanding quality, and build long-term relationships with our valued clients.

Jennifer Shockley, CAE

Jennifer Shockley, CAE

Chief Executive Officer

Biography

As CEO of AIM, Jennifer provides association management services and strategic guidance to clients ranging from local organizations to global firms. Jennifer has more than 20 years of knowledge in governance, communications, financial management, education, legislative advocacy and grassroots development, strategic planning, survey writing and implementation, event planning, candidate campaign development, grant writing, and political action committee management.

Jennifer holds a bachelor’s degree from Elizabethtown College and has earned the Certified Association Executive credential. She enjoys tennis and movies, and always appreciates a good pop culture reference.

Katina Madianos-Fiore, MPA

Katina Madianos-Fiore, MPA

Association Services Manager

Biography

Katina has a strong background in government, nonprofit and association management, with 18 years of experience overseeing membership and member services, planning and executing special events, creating communications pieces, garnering corporate sponsorships, liaising with volunteers and committees, and organizing community relations projects. Prior to joining the AIM team, Katina worked with the Safer Buildings Coalition, a national nonprofit public safety trade association.

Katina has a bachelor’s degree from Drexel University and an MPA from the Robert F. Wagner Graduate School of Public Service at New York University. Katina lives in the Philadelphia area and has two daughters, one dog and two guinea pigs.

Harry Young

Harry Young

Association Services Manager

Biography
In his role as an association services manager with AIM, Harry Young provides leadership, guidance, and management services to clients. Prior to joining the AIM team, he worked in both the for-profit and not-for-profit sectors, most recently serving as a chamber of commerce executive with Keystone Business Alliance. He brings years of experience in all facets of association management and operations, from strategic planning to communications and leadership development.

Harry holds a bachelor’s degree in politics from Messiah College, and resides in Harrisburg. In his free time, you can find him testing new skills in the kitchen, or outside exploring all that our commonwealth has to offer.

Ryon Singh

Ryon Singh

Event Manager

Biography

Ryon is responsible for planning and executing memorable events for all AIM clients. She has a background in creating both corporate events and recreational experiences. Additionally, Ryon brings with her twelve years of business management and operational oversight, in both, the field of arts and design and logistics.

Ryon has a bachelor’s degree in business management from California State University, Long Beach. She is also a member of Beta Gamma Sigma- an international business honor society. She lives in the suburbs of Philadelphia with her husband and three children. She is a self-proclaimed foodie with a passion for travel.

Betsy Albright, CPA

Betsy Albright, CPA

Vice President of Finance

Biography

Betsy is responsible for general oversight of the financial administration for AIM clients. Betsy has more than 30 years of experience in both public and private accounting, most recently as the chief financial officer of Harrisburg Dairies, Inc. She has a bachelor’s degree in accounting and has earned the Certified Public Accountant credential.

Leigh Hart

Leigh Hart

Finance Assistant

Biography

Leigh is responsible for accounts receivable and accounts payable, invoicing, deposits, credit card payments and reconciliations in addition to various other financial duties.

Alexandra Janney

Alexandra Janney

Program Associate

Biography

Alex is responsible for answering phones, membership billing and database management, and being the admin go-to person.

CONTACT US

Association Independent Management (AIM)
500 North 12th Street, Suite 110, Lemoyne, PA 17043
717.614.4271

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